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Our Service

Our StatSupport department is located on site at our headquarters in Louisville, Kentucky and staffed by professional technicians totally familiar with your product, to ensure quick solutions and answers to all of your questions. In fact, a key to the success and popularity of our Facility Management Solutions is our friendly, experienced staff is just a phone call away; And when you call MaintenanceFirst you can speak not to just a sales or account representative, but the actual development team that designs and builds your solutions. Our toll free telephone and online StatSupport services are available 24 hours a day, 7 days a week, 365 days a year. We believe in customer retention and growth because of true customer satisfaction, and our customer service reflects this.

Technical Support

Need assistance with m1Encompass?

Get Technical Support

Solution Quote

Interested in one of our Facility Management Solutions?

Get Sales Representative

User Requests

Have an idea or request for one of our Facility Management Solutions?

Get Solution Developer

Schedule Webinar

Wish to attend one of our weekly webinars or schedule one-on-one training?

Get Account Representative

General Questions

Have a general question or concern?

Get MaintenanceFirst Representative